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Legal

Privacy Statement.

How the Milne Bay Provincial Health Authority collects, uses and protects your information on this website.

Last updated: 18 October 2026 · Prepared in accordance with the PNG Government Website Standards and Guidelines 2023, made under the Digital Government Act 2022.

1. Our commitment

The Milne Bay Provincial Health Authority (MBPHA) is committed to protecting the privacy of visitors to this website. This statement explains what information we collect when you visit mbpha.gov.pg and how it is used.

2. Information collected automatically

When you browse this site, our server automatically records standard visit information: your IP address, browser type, the pages you visit, and the date and time of your visit. This information is used only for statistical purposes, to improve the website and to protect it against misuse. No attempt is made to identify individual users from this data, except where required by law or in the investigation of an attack on our systems.

3. Information you provide

Where you voluntarily submit personal information — for example through our contact, feedback, complaint, appointment or job application forms, or the live chat service — that information is used only for the purpose for which it was provided. Personal details submitted through health-related forms are treated as confidential and handled by authorised MBPHA staff only.

4. Email addresses

Email addresses provided to us (including newsletter subscriptions) are used only to respond to you or to send the information you requested. They are not added to other mailing lists or disclosed to third parties without your consent, unless required by law.

5. Cookies

This site uses only essential cookies needed for basic functions such as maintaining your session (for example when using the live chat or staff login). We do not use cookies to track your activity on other websites.

6. Security

We take reasonable technical and administrative steps to protect information submitted through this site from loss, misuse and unauthorised access. However, no data transmission over the Internet can be guaranteed to be completely secure.

7. Links to other websites

This site contains links to other websites, including other Government of Papua New Guinea sites. MBPHA is not responsible for the privacy practices or content of those sites, and this statement applies only to mbpha.gov.pg.

8. Contact

If you have questions about this Privacy Statement or how your information is handled, please contact us or email info@mbpha.gov.pg.

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